We offer fast and free shipping for all UK, US and AUS orders that include a tent. Orders shipped within the EU will include duty taxes and fee's paid.

We offer fast and free shipping for all UK, US and AUS orders that include a tent.Orders shipped within the EU will include duty taxes and fee&apos;s paid.

Do you offer free shipping?

Yes, we can arrange for you to collect your products from our warehouse. However please note that we offer a next day delivery service for any orders placed before 14:00 (GMT) excluding weekends. Please let us know the date if you are looking for col

Yes, we can arrange for you to collect your products from our warehouse. However please note that we offer a next day delivery service for any orders placed before 14:00 (GMT) excluding weekends. Please let us know the date if you are looking for collection so we can advise the warehouse to prepare your order.

Can I collect my tent?

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Boutique Camping

Delivery & Collections

How do I track my order?

Can I edit or add anything to my order?

How do I go about ordering with your finance option?

Orders

What is your cancellation policy?

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

Does my bell tent come with a warranty? (Manufacturer's Warranty)

Returns & Faults

What type of tent material is recommended for use in varied environments?

What size tent would be suitable for a 4-day festival camping trip for 2 people?

Are the tents rated for snow conditions, and can its roof withstand snow accumulation?

Where can I find the power flap on the bell tent?

What is the fastest way to take down a tent in a sudden storm?

Can I leave my tent up in the garden?

Do bell tents come with roll-up walls?

Do bell tents have electricity?

What is the advantage of a bell tent?

What tent would you recommend for my needs? (Tent Guide)

How many years will a bell tent last?

Do your bell tents have to be set up outside?

Can your bell tents be set up on sand/wooden base?

Can you leave a bell tent up all year?

What do your bell tents come with?

Are your tents waterproof and do they need to be weathered?

Do your bell tents have a wind speed rating? (How windy is too windy for a bell tent?)

How many people can sleep inside your tents?

What are the pack-down dimensions and weight of your tents? (Size Guide)

What fabric are your tents made from? (Fabric Guide)

Should I put a ground sheet protector (tarp) under my bell tent?

Will I get condensation inside my tent?

How do you prevent mildew? (Do your bell tents go mouldy?)

How do I clean/reproof my tent?

Tents

How heavy is the traditional wood-burning stove compared to the portable stove?

Can I have a stove inside of a Canvas 285gsm/Canvas Lite 200gsm?

Stoves

Product Information